Multi-Factor Authentication (MFA) protects your account and information. You likely have already experienced MFA when interacting with a bank or shopping site where the site sends a text message to your cell phone with a code to enter. At 抖阴pro, when you log into Microsoft Office 365, Teams or your email account, you will need to setup a second form of authentication to help to keep your accounts secure.
how to Set up MFA
1. Log into your MinnState O365 online account
Log in to webmail at
Your username is yourStarID@go.minnstate.edu
- Example: ab1234cd@go.minnstate.edu (if your Star ID is ab1234cd)
- Your Password is you Star ID password, so enter that.
- Click the Next button
- This will start the "MFA Setup Wizard".
2. Setting up MFA
The MFA Setup Wizard starts by asking "Step 1: How should we contact you?"
- Choose Authentication phone.
- Choose United States (if that's where your phone is set up).
- Enter your Phone Number (Be sure your phone can receive text messages).
- In the "Method" box, choose send me a code by text message.
- Click the Next button. A "Verifying phone" message should appear.
- When you get the text on your phone, enter the code you receive into the textbox. Then click Verify.
3. Last Step
- You may be asked for a back-up phone number in case you lose access to your mobile phone. Provide the phone number for a back-up phone if asked.
- Do not use the same phone for this number. Consider using a spouse or family member as the back-up number.
- The back-up phone will not get a call (or text) during setup – only if you ask MFA to do so to later.
Good Things to Know
- You will be asked to authenticate or re-authenticate when you:
- First log in on a computer or from a new browser (Chrome, Firefox, etc.) and every 90 days thereafter.
- When you change your Star ID Password.
- Instead of texted codes, you can use the Microsoft Authenticator App. This can be slightly faster than using texting. The Authenticator App uses a number matching step. Learn more about the Number Matching step here.
Need to make changes? You can or view the "Changing your MFA Settings" guide (PDF, 276 KB).
If you don't have a phone that can receive text message or need technical support to complete the MFA setup your support options are:
- Submit a help ticket
- Visit 抖阴pro office 2-103 - Student “BYOD” (bring your own device) technology support during business hours
- Contact 抖阴pro Student “BYOD” technology support desk at 651-423-8050
